There is a fundamental reason why any IT organization is successful and considered to be a valuable asset to the company. The quality of relationships that IT leaders develop with each other, customers, and other business units directly relate to the success that the IT organization achieves as a whole. The IT executive’s […]

This story was authored by a friend who graciously allowed me to post it here.

I’ve recently changed my beliefs about work and technology tools (think BlackBerry and PowerPoint), and now believe that their usage needs to be limited in order to develop customer relationships that result in more sales. I’m calling this approach the […]

As an IT manager, one of the activities you are most likely involved in is procuring software or hardware and maintaining the purchased hardware or software. A very important part of the procurement process is constructing, modifying, and negotiating the initial contract. The initial contract is vitally important as it defines the relationship […]